Membership FAQs

When will the building close?

The Centre Pompidou will close on 22 September 2025 for a 5-year renovation. 

Don’t miss the last exhibitions before the closure – after that, explore Constellation-program events across Paris, Île-de-France, and other regions.

Note: The performance halls, cinemas, Public Information Library (Bpi), and the Musée national d’art moderne are already closed.

What happens to the POP’ membership during the renovation?
The POP’ programme continues! You can join as an individual or duo and keep receiving exclusive benefits.

How can I stay informed about the membership programme and Constellation benefits?

We send updates and invitations via email. To ensure you don’t miss anything, please confirm you’ve opted in to communications from the Centre Pompidou.

For questions, contact us by email, phone, or at the Membership Desk in the Forum.

You can also check the Les avantages de l’adhésion page on our website.

What are the benefits of the POP’ programme?

The POP’ programme offers benefits across the entire Centre Pompidou programme within its walls, as well as for exhibitions and events organised as part of the Constellation 2025–2030 programme.

Your POP’ membership grants:

• Free, unlimited, priority access to all Centre Pompidou exhibitions until 22 September 2025
• Free, unlimited access to exhibitions co-produced with the Grand Palais (by reservation) from June 2025
• Free, unlimited entry to Centre Pompidou-Metz from January 2025
• Privileged access at other partner institutions as part of the Constellation programme
  See all benefits

Do all membership cards grant the same benefits?

• If purchased after 25 September 2024, your card includes all benefits listed above.
• If purchased before that date, all benefits apply except free unlimited access to Grand Palais exhibitions. 

Cinema visits as a member

To access discounted cinema tickets via POP’, visit partner cinema websites or the box office with your POP’ card.

Visiting with children

• Children under 18 can enter Centre Pompidou freely—no ticket is required at the box office.
• For Grand Palais partner exhibitions, you will need to reserve a free ticket online for them.

Newsletter doesn't arrive?

• Have you opted in? Update your preferences under Profile in your personal space: select "I accept receiving Centre Pompidou news by email".
• If your card was gifted, please contact our customer service at 01 44 78 14 63 (Mon–Sat, 9 a.m.–6 p.m., closed on public holidays) or visit the Membership Desk (open daily 11 a.m.–7 p.m., closed Tuesdays).

Lost your card?

Visit the Membership Desk (open daily except Tuesdays, 11 a.m.–7 p.m.) to order a duplicate for €5. 

Replacement is free only if you provide a police report for stolen cards

Switching from digital to physical?

You cannot hold both formats. If your digital card hasn’t been used yet, we can replace it. Just contact us.

Downloading your digital card:

In your personal area, go to "Tickets", select your membership, and click "Open mobile ticket" to access your digital card.

Can’t find your membership?

Try logging in with another email. If issues remain, reach out at 01 44 78 14 63 (Mon–Sat, 9 a.m.–6 p.m., excluding holidays).

Forgot your password?

Use the Forgot password option on our ticketing site.

How do I join POP’?

Explore our membership options and purchase details on our website.

Is there a renewal offer for existing members?

Yes! Before your membership ends, you’ll receive a renewal offer at a preferential rate—visible in your personal space under Benefits.

Want to gift a POP’ card?

You can purchase one online, by phone, or at the Membership Desk. All details are available on our site.